The number is no longer on Singapore’s site, however. If you Google the phone number, the Singapore Airlines website comes up as the first result. It’s not the first report about this number, where a customer was given bad information – and pressured to agree to a charge before disconnecting the call. This time the person that picked up represented themselves as “reservation center” and i asked them if they work for American Airlines, and they responded that they work for all major airlines. Again, after almost no wait someone picked up. They hung up, worked out that the phone number was a scam, and decided to call back, (*RED FLAG #3* I have flown with SQ a few times before and there has never been any charge for seat changes in the same class) Next when i asked about seat change, I was told that there would be a $200 charge for seat change.

When I called the number (800)742-3333 first I was surprised that someone picked up almost immediately (*RED FLAG #2* which reservation/support line connects you directly with almost no waiting).

But i still decided to call the one listed on the Amex page (800) 742-3333, figuring that maybe Amex has a number with shorter queues. I did notice that this number was different than the number provided on the singapore airlines page (*RED FLAG #1*). The agent picked up right away and informed them a seat change costs $200. They looked up the number on their American Express statement underneath the charge, since they happened to be logged into the Amex website, and came up with 80. customer service line to change their seat assignments. This problem is… more common than it seems? A passenger bought Singapore Airlines tickets online and then decided to call their U.S. She didn’t go back to her travel agency on this, even though they’d led her astray with the wrong number, but eventually after about 9 months Delta made it right and refunded the extra charges. It was the number for a scam travel agency, who did re-issue her tickets! They just charged her for something she was entitled to for free. The number on her itinerary wasn’t actually Delta’s phone number.

Then I got a phone call to ask if that seemed right?

She called the phone number on the itinerary her travel agent had provided for Delta and she was charged $1,000 for two passengers to have their flights moved to the next day. Her tickets were issued by Delta, and her first flight on Air France was cancelled. Last summer a former boss visited Madagascar.

Fake flight ticket booking creator